STORE POLICY/FAQ

Refund/Exchange Policy

ALL SALES ARE FINAL. Please understand that there are NO REFUNDS/EXCHANGES.

FAQs

Processing/Shipping

Allow processing and shipping up to 24-48 hours. Purchased items after 5 p.m. est will be processed on the following business day (excluding holidays).

Business days are Mon thru Fri 8:00 a.m.- 4:30 p.m.

Priority mail shipping once item is processed shipping estimate 2-3 business days. We also offer express shipping guaranteed shipping estimate 1 business day.

After items are shipped GIAUSE is not responsible for any lost or stolen goods. Please contact shipping carrier regarding any package questions or concerns.